Track Your Order

Enter your order number and the e-mail address used at checkout to see the latest status of your order. Once your order has been dispatched you will also receive a tracking number by e-mail.

Check your order status

Enter your order number (from the confirmation e-mail) and the e-mail address you ordered with.

Track your parcel with Royal Mail

How to find your tracking number

Your tracking number is included in the dispatch confirmation e-mail we send when your order leaves our warehouse. You can also find your orders at any time under My Account > Orders.

Carrier tracking

UK orders are sent with a tracked courier. Once you have your tracking number you can follow your delivery directly with Royal Mail at royalmail.com/track-your-item. For larger structures delivered by pallet courier, the dispatch e-mail will contain the specific carrier’s tracking link.

Need help?

If your tracking has not updated or your estimated delivery window has passed, contact us and we will chase it up for you.